Technical Service

Our Service Department is made up of qualified specialists who have many years of experience in equipment maintenance. Our commitment and dedication to our clients prompt us to attend training programs with different manufacturers in order to meet the needs of new technologies. Our technicians offer complete calibration and repair services for your measuring instruments.

Geneq is a specialized service center for a large number of well-known brands and cooperates on a day-to-day basis with manufacturers in order to offer a better service.

AUTHORIZED SERVICE CENTER


SERVICES FORM

Get a quote for calibrations or/and repairs

All you need to do is:

  • Complete the Services form
  • Include the form with each instrument requiring our services
  • Ship the instrument via your assigned carrier.

Following receipt and evaluation of your instrument(s), we will contact you to inform you of the results. Please note that 3 to 5 days are necessary to evaluate a product sent to Geneq Inc.


Services Form

** Please contact us prior to sending your instrument(s) to check on the feasibility of the service required.**


Contact us

We offer a calibration service for most products in our inventory. Contact us if your equipment is not included in this list.



Non exhaustive list of devices and prices - Effective March 1st, 2018

Products Description Price
Electronic or Mechanic Balance ASTM 1 Class - Up to 100 kg - Calibration with Certificate $90.00
Analytical Balance ASTM 1 Class - Calibration with Certificate $140.00
Moisture Analyser Weight & Temperature - Calibration with Certificate $185.00
pH Meter 2 points - Calibration with Certificate $95.00
3 points and more - Calibration with Certificate $130.00
Oximeter Hanna Brand - Calibration with Certificate $95.00
Conductivity Meter Calibration with Certificate $95.00
Refractometer Calibration with Certificate $250.00*
AW Meter Novasina Brand - Calibration with Certificate $170.00
Thermo-Hygrometer Elcometer G-319 Model - Calibration with Certificate $235.00
3 points temp./3 point humidity - Calibration with Certificate $195.00
Digital Thermometer 3 points, $30 for an additional point, -40 to 200 °C - Calibration with Certificate
$100.00
Thermocouple Meter 2 Channels, -40 to 200 °C - Calibration with Certificate $125.00
4 Channels, -40 to 200 °C - Calibration with Certificate $150.00
Glass Thermometer 3 points, $30 for an additional point, -40 to 200 °C - Calibration with Certificate
$100.00
Infrared Thermometer 4 points, $20 for an additional point, 50 to 350 °C - Calibration with Certificate
$100.00
Colorimeter Calibration with Certificate $95.00
Sieves ASTM E11-17 - From 38 µm to 12,5 mm, Calibration with Certificate $70.00
ASTM E11-17 - More than 12.5 mm, Calibration with Certificate of Inspection $60.00
ISO 3310-1:2016 - From 38 µm to 12,5 mm, Calibration with Certificate $40.00
ISO 3310-1:2016 - More than 12,5 mm, Calibration with Certificate of Inspection $30.00
ASTM E11-13 - From 38 µm to 12,5 mm, Calibration with Certificate $60.00
ASTM E11-13 - More than 12,5 mm, Calibration with Certificate of Inspection $50.00
Ultrasonic Bath Cleaning $10.00
Spectrophotometer Calibration with Certificate of Conformity $95.00
Centrifuge Calibration with Certificate $120.00
Fruit Texture Analyzer Guss Brand - Calibration with Certificate (3 points) $95.00
Viscometer Calibration with Certificate On Request
Calibration Weights Calibration with Certificate On Request

*Price may vary depending on model

Our technicians can repair most devices available in our inventory. We work in close collaboration with our manufacturers in order to share technical know-how and the characteristics of their products. Contact us if your equipment is not included in this list.



Non exhaustive list of devices - Effective March 1st, 2018

  • Anaerobic Chambers
  • Viscometers
  • Temperature Data Loggers and Temperature/HR Data Loggers
  • Infrared Thermometers
  • Digital Thermometers
  • Colorimeters
  • Moisture Analyzers
  • Electronic and Mechanical Balances
  • Centrifuges
  • Conductimeters
  • Oxymeters
  • Ovens, Drying and Heating Chambers
  • AW Meters
  • Microscopes
  • Hot Plates
  • pH Meters
  • Pumps
  • Sieve Shakers
  • Fruit Texture Analyser