The COVID-19 pandemic is constantly evolving,

and GENEQ wishes to provide an update on our current situation.

 

Dear customers,

Our office remains open to serve our essential clientele who play a key role in the Quebec and Canadian economy.

We operate with a small staff working from home except for our shipping/receiving department and our calibration/repair service.

To reach us, please contact your assigned representative by email or write to us at info@geneq.com, or call us at (514) 354-2511 or 1-800-463-4363 and leave a voice message on our answering machine. We will get back to you as soon as possible. This way of doing things allows us to offer you quality service in these exceptional circumstances. 

We encourage you to ship your units/instruments to us for calibration/repair rather than dropping them off in person at the office. Same for orders, please limit visits to our office and opt for delivery by couriers and couriers.

GENEQ follows Health Canada's guidelines on prevention in terms of social distancing, surface cleaning and disinfection.

You are essential and we are essential to you. We look forward to hearing from you and to keeping you safe and healthy.

 
René Parisé,
President
Geneq Inc.

Buy an MB120 & Get 3 Year Supply of Consumables

Buy an MB120 moisture analyzer and receive 36 boxes of sample pans free (based on estimated usage of 1 box (80 pans) per month).


For more information, please contact your representant.


CRITICAL UPDATE: Important firmware update for WeatherLinkIP

Who needs this update?

Everyone using a WeatherLinkIP datalogger (p/n 6555) with their Davis weather station.


Details:

Your WeatherLinkIP datalogger has a critical bug that will prevent it from keeping its time properly synched with Davis servers and cause it to stop uploading historical archive records. You may have noticed that when downloading archive records into your PC software or looking at archive records on weatherlink.com that they are not entirely up to date. This firmware patch will fix that and ensure your weather station clock stays accurate and in synch.


Installation instructions:

  • Download the "WLIP_Updater_155.exe" firmware update from HERE.
  • Run WLIP_Updater_155.exe.
  • Click Find until your IP dataloggers DID is displayed.


  • Click <Start> and wait for it to completely update the firmware in your WeatherLinkIP datalogger.
  • Once the firmware is complete you should stop and wait for your archive records to catchup and be completely up to date. This may take up to 60 minutes.


If you have any problems, please contact
Davis Instruments Technical Support
M-F 7:00a to 5:30p Pacific time


510 732-7814 support@davisinstruments.com



Post-Inventory Clearance


Following our annual inventory, we have prepared a list of items that qualify to be put on a clearance sale. These items are new and in perfect condition, offered at truly excellent prices. Hurry while stocks last!.

view the list of products




NEW Office in Ontario

GENEQ has opened a new office in Vaughan, North of Toronto, on July 2nd, 2019. Come visit us soon !

Our address: GENEQ inc. 910 Rowntree Dairy Rd. Unit 15 Vaughan, ON L4L 5W5

Tel: 365 527-2508 1 855 527-5808 Fax: 365 527-2509 E-mail: sales@geneq.com


Calibration of your thermometers

GENEQ has recently updated its temperature calibration equipment and we are very proud of it.

Range from -30° to +200°C.

We certify glass thermometers (total immersion or partial immersion in 3 points),digital thermometers (3 points ) and 5 pt thermocouple probe readers in simulation (-100° to 1300°C) + verification of a 0°C to +100°C chain of measurement probe.

We also make thermometers with high precision 5 point RTD probe.

31st Annual Suppliers' Tabletop Exhibition

Hope to see you there on 12 Nov 2019 2:00 PM - 6:00 PM

Location: The International Centre, Mississauga, ON - Hall 5



Service Department

Our Service Department recently acquired a new Controlled Temperature/Humidity Chamber.

This new chamber will allow us to calibrate the temperature and the humidity of various instruments, namely: 

Hygrothermometers • Data Loggers (humidity and temperature) Psychrometers Features – Calibration Range: Humidity: 10% to 80% Temperature: 0 to 50°C

Cost: calibration of 3 humidity points and 2 temperature points.